Privacy Policy

This privacy policy explains how R. Drew Naturals gathers, uses, and protects the information you provide us while visiting our website or participating in our text marketing program. R. Drew Naturals is 100% committed to ensuring that your privacy is protected. Any information collected from you while using this website will only be used in accordance with this privacy statement. R. Drew Naturals reserves the right to change this policy from time to time by updating this page. Please check back occasionally to ensure you continue to be satisfied with the policy.

The Information We Collect

We may collect the following types of information:

• Website traffic statistics (for example, reports on what pages people visit)
• Shipping information for purchases, which may include recipient’s full name, mailing address, phone number, and/or email address
• Optional information provided by the purchaser, including general comments, questions, or suggestions
• Phone numbers collected through our website for text (SMS/MMS) marketing or notifications
• Data captured through website cookies or plugins to help determine when a cart has been abandoned

How We Use This Information

We use this information to:

• Process and fulfill your orders
• Contact you about your orders
• Improve our products and services based on feedback
• Notify you about promotions, new products, or other updates only if you have opted in to receive such communications
• Send text messages related to your purchases, order updates, promotional offers, or abandoned cart reminders only if you have consented to receive SMS messages

Text Marketing and Notifications

By subscribing to R. Drew Naturals text notifications, you agree to receive recurring automated marketing and personalized messages (for example, cart reminders) at the phone number provided. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies.

We collect your phone number at checkout or via sign-up forms to send these messages. This information is used solely for text marketing and notification purposes and is not shared, sold, rented, or otherwise disclosed to any non-affiliated third parties.

If our general privacy policy elsewhere mentions data sharing or selling to third parties, that does not apply to SMS opt-in data or consent. SMS data is treated as confidential and used exclusively for communication directly from R. Drew Naturals.

You may opt out at any time by replying STOP or following the unsubscribe instructions included in the message. For help, reply HELP or contact us directly.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website, analyze traffic, and help identify when a visitor has added items to their cart but not completed a purchase. These tools allow us to send relevant reminders or offers through email or SMS, only if you have opted in to receive such messages.

You can manage or disable cookies through your browser settings at any time.

Location-Based Data

If our website or text messaging features use location-based services, such as store locators or personalized promotions, we will only collect location data with your explicit permission. This data is used strictly to provide relevant content or offers and is never sold or shared with non-affiliated third parties.

Your Privacy Rights

R. Drew Naturals does not sell, trade, or lease your personal information to others. If you wish to access, correct, or delete your personal information - or if you have any questions not answered here - please contact us directly at support@rdrewnaturals.com