Store Policies

Orders:
All orders must be placed via our online store to ensure accuracy. 

Payments:
We accept Visa, MasterCard, ApplePay, AmEx and Discover, Amazon Pay, Paypal, Shop Pay and AfterPay. All payments are securely processed during the checkout process. We do not have access to any of your financial information as this information is securely collected by the Merchant.

If paying with an eCheck via PayPal please be aware that it can take up to 7 business days before the payment clears. This will add to your ship and delivery time, please plan eCheck payment orders accordingly as ALL orders paid by this method WILL NOT ship until funds are securely in our account.

Coupon Codes:
All coupon codes must be entered correctly at checkout. The discount will be applied to your order prior to finalizing the checkout process. To be sure that you do not miss out on any updates, please sign up for our newsletter (via the pop-up on the homepage), follow us on Instagram and/or like our Facebook Fan Page to receive our money saving coupon codes.

Damaged, Lost or Incorrect Goods:
Should you receive a damaged item or if something is missing from your order, please contact us within 3 days of delivery. Email support@rdrewnaturals.com with your order number and attach 3 clear photos of the damaged product. We are unable to process claims submitted after this 3-day period.

Email Filters:
Please adjust your filters to receive emails from support@rdrewnaturals.com and rdrewnaturals@gmail.com. We are not responsible for problems caused by your email filters or anti-virus protection.

Catalog:
To keep the costs down and in an effort to save trees, we have opted not to provide a printed catalog.

Holiday Closings:
Memorial Day
4th of July
Labor Day
Thanksgiving Day & Black Friday
Christmas (12-23 thru 12-27)
New Year’s Day

Animal Testing:
We do not test on animals and most of our products are vegan. Please see the ingredient content for our products on the product’s page for each item. If the ingredients are not listed, please contact us for full ingredient list.

Disclaimer:
While we are often told about the healing qualities of our products, we must emphasize that we do not make any medical claims. The information on this website is not intended to diagnose or treat any physical or mental conditions and should not replace professional medical advice. We are not licensed healthcare providers. If you experience any discomfort or adverse reactions from our products, please discontinue use immediately.