Store Policies

Orders:
To keep cost down and orders accurate, please place your order online using our automated website whenever possible.

Payments:
We accept Visa, MasterCard, ApplePay, AmEx and Discover. All payments are securely processed during the checkout process. We do not have access to any of your financial information as this information is securely collected by our Merchant.

If paying with an eCheck via PayPal please be aware that it can take up to 7 business days before the payment clears. This will add to your delivery time, please plan eCheck payment orders accordingly as ALL orders paid by this method WILL NOT ship until funds are securely in our account.

Coupon Codes:
All coupon codes must be entered correctly at checkout. The discount will be applied to your order prior to finalizing the checkout process. To be sure that you do not miss out on any updates, please sign up for our newsletter (via the pop-up on the homepage), follow us on Instagram or Twitter and/or like our Facebook Fan Page to receive our money saving coupon codes.

Backorders:
We rarely run out of stock, but if we do, we will contact you to ask if

  1. you would like a substitute from our current inventory
  2. place the item on backorder and send to you as soon as it is available or
  3. refund you for the out of stock item.


Damaged, Lost or Incorrect Goods:
Save all contents and packing materials and contact us within 3 business days after receipt of purchase. If you suspect your package is lost, contact us immediately. Failure to contact us promptly voids any responsibility we may have had.

Email Filters:
Please adjust your filters to receive emails from support@rdrewnaturals.com and rdrewnaturals@gmail.com. We are not responsible for problems caused by your email filters or anti-virus protection.

Catalog:
To keep the costs down and in an effort to save trees, we have opted not to provide a printed catalog.

Holiday Closings:
Memorial Day
4th of July
Labor Day
Thanksgiving Day & Black Friday
Christmas (12-23 thru 12-27)
New Year’s Day

Animal Testing:
We do not test on animals and most of our products are vegan. Please see the ingredient content for our products on the product’s page for each item

Disclaimer:
We have been advised frequently of how healing our products are, under NO circumstances do we make any medical claims about our products. The content provided on this website is not intended to diagnose any physical or mental condition. It is not intended as a substitute for the advice and treatment of a licensed professional. We ARE NOT licensed professionals. If you should ever experience any type of discomfort or reaction to our products, please discontinue use immediately.