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Shipping Policy

Shipping:

Our shopping cart is integrated with the USPS shipping service. We generally visit the post office 2-3 times a week, therefore all orders will leave our facility within 2-3 business days of receipt of payment. If there will be a delay with your order we will contact you with details (this is a very rare occasion, as what we have available in our shop is generally ready for shipment).

Lightweight orders will ship First Class through the USPS. Heavier items will ship either Priority or Parcel Post. For the free shipping option, we ship at our discretion, the best method possible. Often times during the peak holiday season or extremely heavy package (80#s+) we will ship via UPS.

We ship to the address on the order, not the PayPal address. R. Drew Naturals will not be responsible for any delays if the order address was incorrect. Any additional shipping charges that may be required in this circumstance is the responsibility of the buyer.

We love when our customers’ gift a recipient with our products, we will happily ship to the giftee's address upon request and include a customized note for FREE. Please enter the giftee’s details in the address field during checkout and your special note in the comments box.


*** INTERNATIONAL SHIPPING ***

International Shoppers, please read the following BEFORE you purchase...

All Customs and Duties are the Responsibility of the Buyer. Please familiarize yourself with items that are not allowed to be shipped to your country via USPS. We try to stay abreast of the country’s policies that we ship to, but the responsibility is the BUYERS. Please visit the link below to learn more
http://pe.usps.gov/text/imm/immctry.htm

R. Drew Naturals will not be held responsible for any Custom and Duty Fees or any seized or destroyed items during the Customs Process. Again, please visit the above link before ordering. Refusing a package from R. Drew Naturals due to duty fees or taxes does not qualify you for a refund.

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